About
ProspectHR Consulting
Welcome to ProspectHR Consulting, where potential meets progress.
ProspectHR is grounded in deep experience, providing HR knowledge to our clients at the intersection of the internal workplace, the reality of the world we live in, and the complexity of the needs of employees. We value open dialogue and frank communication, with the belief that the best solutions can only be achieved if we are solving the right problems.
We listen carefully to your needs and challenges, using our expertise and extensive experience in the field to guide the conversation and help you locate and articulate areas of focus for our work together. Then we partner with you to craft solutions and stand alongside you as you implement your action plan. Whether it’s Fractional HR or project-based, our HR approach is always informed by the most current best practices and technology in order to build aspirational people-focused HR solutions that combine compliance and creativity.
Names can mean many things, sometimes all at once. “Prospect” is derived from the Latin “prospectus” which can be defined as to look out over a distance, to foresee, or to look out or provide for. At ProspectHR, we are committed to seeing clearly, from where you are now to where you want to be. We look out for our clients so they can provide for their organizations and their employees.
Abby Duran
Consultant, Human Resources
I help organizations navigate growth and change by designing people strategies that align with business goals. From HR structure to leadership development, I partner with clients to build cultures rooted in trust, transparency, and adaptability—always with a dose of humor.
Education
M.S. in Human Resources Management, The New School for Social Research
B.A. in Journalism / Latin American Studies, New York University
Certificate in HR Data Analytics, Cornell University
Certified Coach (ACC), International Coaching Federation (ICF)
Certified in Hogan Assessments
Past Employers
- Riverkeeper
- Saks off Fifth
- L’Oreal
- United States Tennis Association
Skills
People strategy · Leadership coaching · Talent development · Organizational design · Employee relations · Workplace investigations · Bilingual (English/Spanish) · HR data analytics · Change management · Career transitions
Superpowers
🌎 Culture builder – I bridge people and purpose in both English and Spanish
🎤 Leadership coach – I help leaders grow with clarity, confidence, and heart
Fun Fact
I used tap dance and plan on taking it up again.
Alexandra Lewis
Director of Business Operations
With over a decade of experience driving operational excellence across non-profit and for-profit sectors, I specialize in bringing structure to chaos, turning big-picture ideas into actionable plans, and building systems that help teams thrive.
Education
B.S. in Hospitality Management, Florida State University
Past Employers
- United States Tennis Association (USTA)
- Florida Dental Association
- Florida Dental Association Foundation
Skills
Process optimization · Project management · Strategic planning · Team leadership · Cross-functional collaboration · Workflow automation · Stakeholder engagement · Data-driven decision making
Superpowers
🧠 Mind reading – I can predict what you want before you even realize it
🛠 Fix-it queen – Give me a mess, and I’ll give you a system
Fun Fact
🎶 I can harmonize with just about anything—yes, even elevator music.
Ariana Levine
Senior HR Consultant
With a passion for efficiency and a talent for building from the ground up, I thrive on improving systems, supporting employee success, and creating scalable HR solutions that drive company growth. From fine-tuning processes to resolving complex people challenges, I bring structure, empathy, and strategic focus to everything I do.
Education
B.A. in Psychology, University of Wisconsin – Madison
M.A. in Organizational Psychology, Columbia University
Past Employers
• Fluent, Inc.
• Barneys New York
Skills
HR strategy · Talent acquisition · Process improvement · Employee relations · Performance management · Policy development · Culture building · Change management · HR tech implementation
Superpowers
🔍 Spotting the blind spots others miss—then quietly fixing them
🤝 Making HR feel like a support system, not a rulebook
Fun Fact
I’ve been working in HR for over 20 years, but my very first HR job was in the beauty industry, so I can talk employee relations and brow shaping in the same breath.
Cindy Pallman-David
Consultant, Executive Search
With deep expertise across executive search, talent acquisition, and talent management, I specialize in building high-impact leadership teams tailored to each organization’s unique needs. From Fortune 500s to startups, I bring strategic insight, adaptability, and a strong sense of partnership to every engagement.
Education
B.A. in Political Science, Providence College
Past Employers
• Saks Fifth Avenue
• Save the Children
• GSI Commerce (now known as eBay Enterprise)
• The Hartford
• ExecuNet
Skills
Executive search · Talent strategy · Leadership development · Organizational design · Stakeholder alignment · Market adaptation · Business development · Cross-industry expertise
Superpowers
🎯 Talent matchmaker – I connect the right people with the right roles at the right time
🧭 Strategic navigator – I help organizations chart a path through growth and change
Fun Fact
I love to travel and have visited over 40 countries and islands.
Emma Wiggans
Data Coordinator
With a foundation in the arts and a commitment to fostering well-being in the workplace and the world, I bring creativity, care, and precision to every HR process I touch. At ProspectHR, I support both internal operations and client work, ensuring behind-the-scenes systems run smoothly so our consultants can shine.
Education
Fine Arts studies at The Cooper Union, The Art Students League of New York, and Bard College at Simon’s Rock
Past Employers
• Prevention Point
• Diaperkind
Skills
Operations support · Internal coordination · Organization systems · Written communication · Project assistance · Client support · Process improvement · Creative problem-solving
Superpowers
🧐 Detail detective – I catch the little things that make a big difference
🧾 Word wrangler – Clear communication is my not-so-secret weapon
Fun Fact
Despite being a born-and-raised city girl, I’m passionate about horticulture. My home is filled with plants and I’m a volunteer gardener at my local park.
Kate Bruce
Senior HR Consultant
With 17+ years of experience spanning HR leadership and consulting, I bring a strategic, analytical approach to solving complex organizational challenges and building better workplaces from the inside out.
Education
B.A. in Mathematics and Spanish, University of Virginia
Past Employers
- American Express
- Mercer
- FDNY Fire Safety Education Fund
Skills
Organizational Design · Change Management · Talent Strategy · Employee Experience · Compensation & Benefits · Leadership Coaching · Performance Management · HR Risk & Compliance
Superpowers
📊 Thoughtful Advisor – I help leaders improve, develop and be more efficient
🧩 Problem-solver – I connect the dots others miss and craft tailored, scalable HR solutions
Fun Fact
I love being outside – I’m happiest in nature.
Lana Coutros
Consultant, Human Resources
I specialize in guiding employers through the ever-evolving landscape of HR compliance, helping them navigate federal and state employment laws with clarity and confidence. My work blends legal insight with practical HR strategy to ensure organizations stay protected and aligned with best practices.
Education
B.A. in Political Science, Bucknell University
B.A. in Sociology, Bucknell University
J.D., Seton Hall School of Law
Past Employers
• Gibbons P.C. (formerly Gibbons, Del Deo, Dolan, Griffinger, and Vecchione)
• Hewitt Associates
Skills
HR compliance · Employment law · Risk mitigation · HR policy development · Regulatory strategy · Legal analysis · Management consulting · Workforce policy education
Superpowers
⚖️ Compliance compass – I make complex regulations feel manageable
🔍 Risk reducer – I see the legal pitfalls before they appear
Fun Fact
Did you know that there is a bowling alley in the White House? I bowled one of my best games there!
Susan Kreeger
Founder & CEO
I bring a career-long commitment to combining legal analysis with practical, people-first HR solutions. With experience across the nonprofit, corporate, and government sectors, I partner with clients to translate complex regulations into fair, effective workplace practices that reflect their values and support their goals.
Education
B.A. in History, Georgetown University
J.D., Georgetown University Law Center
Past Roles
- Founder & CEO, RealHR Solutions LLC
- Director of Human Resources, Medical and Health Research Association of NYC (now Public Health Solutions)
- Counsel; VP of Human Resources – New York Clearing House Association
- Lead Investigator – NYC Commission on Human Rights
Skills
HR Compliance · Management Coaching · Workplace Investigations ·
Organizational Strategy · HR Training & Development · Nonprofit & Government HR
Superpowers
⚖ Compliance meets common sense – I translate complicated requirements into practical, fair solutions
🤝 Trust builder – I turn client challenges into long-term partnerships
Fun Fact
🎼 Growing up, I performed four-hand piano recitals with my sister and continue to play today!
Valerie Roy
Senior HR Consultant
I’m passionate about making organizations more effective through practical, people-centered HR strategies. Whether it’s scaling operations, driving cultural change, or coaching managers, I take a hands-on, collaborative approach to help teams grow and thrive.
Education
B.A. in Psychology, University of Mary Washington
M.A. in Organizational Psychology, Columbia University
Past Employers
• Feeding Westchester
• Mercuri Urval
• Mecho
Skills
Organizational development · Talent management · Leadership coaching · Performance management · Strategic planning · HR assessments · Program design · Stakeholder engagement · Change management
Superpowers
🤝 Culture cultivator – I turn big ideas into real engagement and impact
🧭 Leadership whisperer – I help managers lead with clarity and confidence
Fun Fact
I love traveling! As organized as I tend to be in my day to day, I thoroughly enjoy stumbling around new places to explore without any agenda!
Zach Polan
Consultant, Human Resources
With a passion for people and a knack for cultivating connection, I bring a heart-first approach to leadership and organizational development. From managing high-performing teams at one of Apple’s flagship NYC locations to guiding performance strategies that elevate potential, I thrive on helping people and operations grow side by side.
Education
M.S. in Management, Embry-Riddle Aeronautical University
B.A. in Psychology, University of Rhode Island
Human Resources Management, eCornell
Past Employers
• Enoamerica LLC
• Apple, Inc.
• Krave Pure Foods, Inc.
Skills
Performance coaching · Team leadership · People operations · Employee engagement · Organizational development · Strategic communication · Operational excellence
Superpowers
🧠 Spotting the blind spots others miss—then quietly fixing them
🤝 Making HR feel like a support system, not a rulebook
Fun Fact
🍷 I’m WSET-certified, which means I can expertly decode a wine label—and pair it with the perfect dinner.
Meet the Team Behind ProspectHR Consulting
A passionate group of HR experts committed to building stronger, people-first workplaces through insight, collaboration, and trusted guidance.
Abby Duran
Consultant, Human Resources
Alexandra Lewis
Director of Business Operations
Ariana Levine
Senior HR Consultant
Cindy Pallman-David
Consultant, Executive Search
Emma Wiggans
Data Coordinator
Kate Bruce
Senior HR Consultant
Lana Coutros
Consultant, Human Resources
Susan Kreeger
Founder & CEO
Valerie Roy
Senior HR Consultant
Zach Polan
Consultant, Human Resources
Great HR isn’t just about policies—it’s about people. Whether you’re looking to strengthen your hiring process, maintain compliance, or cultivate strong leaders, ProspectHR Consulting is here to proactively support you every step of the way.
Take the Next Step. Contact Us!
Email Us: info@prospecthrc.com