ProspectHR Consulting

Abby Duran

Consultant, Human Resources

LinkedIn

Abby brings to her HR consulting practice a strategic and business approach to building people and culture strategies in entrepreneurial and transitional environments. Currently, she provides broad-based HR consulting services, talent management development, and employee relations/workplace investigations, (bilingual English/Spanish) focused on small-to-mid-size companies. She provides individual coaching for clients seeking leadership development and career transitions.

Abby’s corporate experience includes designing organizational structure and HR teams and capabilities, advising senior leaders in achieving business results through people, inspiring trust and team engagement through transparent communication and setting realistic expectations, and celebrating achievements and failures, all with a sense of humor.

Abby holds a M.S. in Human Resources Management from The New School for Social Research, B.A. in Journalism / Latin American Studies New York University, Certification In Human Resources Data Analytics from Cornell University, Certified Coach (ACC) – International Coaching Federation (ICF), Certified in Hogan Assessments.

Alexandra Lewis

Director of Business Operations

LinkedIn

With over a decade of experience driving operational excellence, I specialize in bringing structure to chaos and turning ideas into action.

Superpowers
🧠 Mind reading – I can predict what you want before you even realize it
🛠 Fix-it queen – Give me a mess, and I’ll give you a system

Education
B.S. in Hospitality Management, Florida State University

Past Employers

• United States Tennis Association (USTA)
• Florida Dental Association
• Florida Dental Association Foundation

Skills
Process optimization · Project management · Strategic planning · Team leadership · Cross-functional collaboration · Event planning · Workflow automation · Stakeholder engagement · Data-driven decision making

Personal Values
✨ Integrity above all – I lead with honesty and stand by my word.
🤝 Collaboration over competition – The best results come from working with people, not against them.
🚀 Progress over perfection – I believe in continuous improvement and learning from every step.
🧩 Accountability – I own my work, follow through, and hold space for others to do the same.
🌿 Curiosity – I ask questions, dig deep, and never stop seeking better ways to do things.

Work Vibes
Color-coded calendars and ample file folders – I live for organized efficiency

Coffee Order
Vanilla coconut milk latte 

Ariana Levine

Senior HR Consultant

LinkedIn

Always one up for a challenge, Ariana is constantly looking for ways to improve processes and procedures to assist her clients. Efficiency is the key thread that runs throughout her work, whether incorporating a new HR tech tool, recruiting the best talent, or creating a handbook that streamlines company policies. Ariana also has the ability to evaluate and address employee issues from all points of view, with the approach that positive employee relations help to ensure a healthy and productive workplace culture and long-term growth.

Prior to joining ProspectHR Consulting, Ariana was Head of People for a tech start-up, where she built the HR function, creating programs and policies from the ground up, and supporting its growth through its becoming a publicly traded company. She also worked for many years in a variety of HR roles for a luxury department store.

Ariana brings her goal-oriented mindset to everything she does, recently completing the New York City Marathon and working on the next. Ariana holds a B.A. in Psychology from the University of Wisconsin – Madison and a Master’s in Organizational Psychology from Columbia University.

Cindy Pallman-David

Consultant, Executive Search

LinkedIn

Cindy has a track record partnering with organizations in building world class leadership and operational teams for the unique needs of each organization across industry sectors, functions, and company life stages for maximum impact. She has held various leadership positions in retained executive search, corporate talent acquisition and talent management with private as well as Fortune 500 public companies and understands the need to be flexible, adaptable, and nimble to reflect ever-changing market conditions. Cindy has also led the efforts to develop a new business line, having P&L ownership, for an executive career management company.

Cindy has a B.A. in Political Science from Providence College. She is a former Chapter President and former National Board member of the International Association of Corporate and Professional Recruitment.

Emma Wiggans

Data Coordinator

Growing up, the ins and outs of human resources were frequent dinner table conversation for Emma’s family, and she brought this emphasis on the human side of business to her prior work in the arts, food systems, sustainability, and community health. Now she relies on this diverse work experience to steer her approach to ProspectHR Consulting’s wide array of clients. As an HR Coordinator, Emma assists internal operations while supporting consultants in the rigorous work they do for clients. She brings an eye for detail and a hearty respect for the power of organization and the written word to her work. Emma sees her role as paying attention to the details and systems of human resources in order to maximize the reach and impact of her skilled colleagues.

Emma studied fine arts in programs at The Cooper Union, The Art Students League of New York, Bard College at Simon’s Rock, and the Pennsylvania Academy of Fine Arts. When she’s not working, Emma spends her time reading and watching everything she can, gardening, and enjoying her adopted hometown of Philadelphia.

Kate Bruce

Senior HR Consultant

LinkedIn

Kate joins ProspectHR Consulting with over 17 years of experience across consulting and HR leadership roles. She is passionate about improving organizational performance, solving problems, and enhancing the employee experience. Kate is highly analytical and builds thoughtful solutions through collaboration and by leveraging and building strong relationships.

Kate has worked across nearly all areas of Human Resources. She built and managed compensation and benefit programs, reducing related risk and creating differentiated strategies to align with organizational and talent goals. Kate’s experience as an HR Business Partner included careful oversight of employee relations matters, diligent performance management, and supporting and coaching leaders to further their personal and organizational success. She has led and project-managed large-scale change management initiatives and organizational design work, and created and improved talent frameworks and resources for leaders and employees to utilize. In addition, Kate has conducted HR due diligence and integration for mergers, acquisitions, and divestitures.

Kate is valued by her partners for being a trusted advisor with a can-do attitude and extensive experience across HR functional areas. She holds a BA in Mathematics and Spanish from the University of Virginia.

Lana Coutros

Consultant, Human Resources

Lana informs and updates employers on the complexity of current and emerging HR trends and federal and state employment laws. Lana’s focus on compliance and best practices stems from her years of experience as an employment lawyer with Gibbons, Del Deo, Dolan, Griffinger, and Vecchione (now Gibbons P.C.) and a management consultant with Hewitt Associates.

Lana holds a B.A in Political Science and a B.A. in Sociology from Bucknell University and a J.D. from Seton Hall School of Law.

Susan Kreeger

Founder & CEO

LinkedIN

As a founder of ProspectHR Consulting, Susan’s commitment to our clients begins with her career-long mission to blend legal and regulatory rigor with common sense and fairness in real workplace settings. With experience practicing employment law as well as leading human resources departments, Susan has held roles in the non-profit, government and corporate sectors. She takes pride in her ability to hone in on client needs and build trusting partnerships in order to help them understand their goals and put them into action.

Prior to founding ProspectHR Consulting, Susan was the Director of Human Resources at the Medical and Health Research Association of New York City, now named Public Health Solutions, and served in legal and Human Resources leadership roles at the New York Clearing House Association. She began her legal career at the New York City Commission on Human Rights.

When not running the day-to-day business of ProspectHR Consulting or presenting training on employment law or HR management topics, Susan spends her time exploring museums, art galleries, music and great food in her hometown of New York City and her adopted home in the Berkshires, and as often as possible travels to London and the Catskills where she and her husband visit with their two daughters. Susan holds a B.A. in History from Georgetown University and a J.D. degree from the Georgetown University Law Center in Washington, D.C.

Valerie Roy

Senior HR Consultant

LinkedIN

Val is passionate about making organizations more effective and enjoys helping clients streamline processes and implement HR initiatives that drive employee engagement and create positive cultural change. She operates with a hands-on approach to uncover solutions that will enhance individual performance and allow organizations to achieve strategic goals. Val is recognized as a trusted advisor by her clients and can quickly build relationships with team members to coach managers and drive positive employee relations.

Prior to returning to ProspectHR Consulting, Val served as head of People & Culture at a local non-profit. A key member of the leadership team, Val successfully utilized stakeholder input to drive engagement and establish programs and policies to allow the organization to scale quickly in response to the tremendous need in the community.

Val partners with senior leadership to develop HR programs and practices across all functional areas with extensive experience in organizational development and talent management. She has conducted 1-1 coaching programs, delivered leadership development assessments, led workforce planning initiatives, project-managed large-scale leadership development programs, developed performance management practices and processes, and conducted HR assessments and audits.

Val holds a B.A. in Psychology from the University of Mary Washington and a Master of Arts in Organizational Psychology from Columbia University.

Zach Polan

Consultant, Human Resources

Zach is passionate about fostering connections and supporting the people who make up an organization’s heartbeat. With leadership experience at one of Apple Inc.’s flagship NYC locations, Zach has successfully led dynamic teams and guided performance management experiences to help team members reach their full potential while driving operational excellence. He is excited to bring his love for people to consulting work.

Zach holds a Master of Science in Management from Embry-Riddle Aeronautical University and a Bachelor of Arts in Psychology from the University of Rhode Island. A lifelong learner, he has pursued Human Resources Management certifications from eCornell and is currently working toward an additional certification from the HR Certification Institute.

Outside of work, Zach enjoys staying active through running, is passionate about wine, and holds a WSET certification, allowing him to expertly identify wine labels and characteristics. He also cherishes his role as a loving husband and finds immense joy in parenting his children.